Red Lion Smoke Shop
978-745-2050
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Established in 1980 by Mike Allen, the Red Lion Smoke Shop sells the finest cigar and tobacco products in eastern New England. Just a few of the cigar brands that Red Lion Smoke Shop carries are: Monte Cristo, Ashton, Rocky Patel, Romeo y Julieta, Arturo Fuente, Cohiba and much more. Red Lion Smoke Shop also sells a wide range of rare and modern comic books, magazines, collectibles, gifts and many other items all under the same roof. Lottery and scratch tickets are also sold at Red Lion Smoke Shop.
- Fax: 978-745-7595
- Handicap Accessible: No
- Founding Date: Nov 03 1980
- Payments accepted: American Express, Cash, Debit Card, Discover, MasterCard, Visa
- Products: Cigars, Comic Books, Magazines, Gifts.
- Services: Gift certificates
- ATM: No
- Public restrooms: No
- Private events: No
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When I went in this afternoon to discuss my issue with Mike (the owner) I was only met with disbelief and an explanation of how nearly impossible it would be for him to find the credit card slip from 5 days ago. It was not until I mentioned that I know he has to keep them filed that he rushed to the back and grabbed it immediately. When Mike returned, to my dismay, he said he was only willing to credit part of this mishap to my account, claiming that it was my fault and that I shouldn’t have signed the credit card slip to begin with.
Now I can understand that I did make a mistake not double checking the card receipt, but one must agree that at quick glance a 1 can absolutely look like a 7. Beyond that, I had no reason to believe that I would be overcharged by $60.00.
My biggest issue with the whole interaction is that Mike was unwilling to hear me out. I tried to have him ring me up again for the exact items that I purchased. He would do no such thing, claiming that I was probably just making it up. He wouldn’t even take into consideration that there was only a single digit discrepancy between what I was charged and should have been.
It’s unfortunate to me how poorly this situation was dealt with, as if he knew he was gaining an extra buck at someone else’s accidental expense, and he didn’t care how he got it. The man is scummy, stubborn, and a horrible misrepresentation of a Salem business owner.
Please don’t waste your time. Or money…