.

Three Minutes Across the Counter With: Jessica and Anne DeStefano

We spent three minutes across the counter with Jessica and Anne DeStefano, owners of Salem's Marble Faun Books & Gifts.

Jessica and Anne DeStefano. Courtesy: Jessica DeStefano.
Jessica and Anne DeStefano. Courtesy: Jessica DeStefano.
Spend three minutes behind the counter with Jessica and Anne DeStefano, the mother-daughter team that runs The Marble Faun Books & Gifts on Essex Street in Salem.

Patch: How did you get your first start in business?

J&A: We first started a jewelry business in 2007, selling to various gift shops on the North Shore. We both have extensive retail experience and always dreamed of owning our own shop. Our location was a perfect fit, and we opened The Marble Faun Books & Gifts last June.

PHow did your parents influence you as a business owner?

J&A: Well, we are a mother and daughter team, and we love working and collaborating together.  

PHow long have you lived here?

J&A: We have always lived on the North Shore, and one of us has worked in Salem tourism for 12 years.

PWhat's your favorite thing about living here?

J&A: We love the proximity to the ocean and the tremendous history the North Shore has to offer.

PWhat's a business mistake you've made that later you were glad you did?

J&A: In our first year's enthusiasm, we were overstocked - but, the overstock is allowing us to get through the first few months of this new season.

P: What's the best business advice you've ever received?

J&A: "Listen to your guests and get to know them," and "Go with what sells, even if you personally don't like it."

P: What advice would you give to a small business owner just starting out?

J&A: Do what you know and do what you love. Stay true to yourself. Research and have a plan.

P: What do you look for when you hire?

J&A: We would look for someone who likes working with the public, is honest, hard-working, and well-mannered.

***

Nominate a Salem business owner for our next Three Minutes Across The Counter interview. Send suggestions to owen.boss@patch.com. 

Boards

More »
Got a question? Something on your mind? Talk to your community, directly.
Note Article
Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors.What's on your mind?What's on your mind?Make an announcement, speak your mind, or sell somethingPost something
See more »